An overly aggressive AA employee goes viral: "American Airlines flight attendant 'whacks a mother in the head with a metal stroller while she holds her twin babies and reduces her to tears'".
Now, there may be more to this story than meets the eye, but what meets the eye does look pretty bad. That's why this is starting to look a lot less like a parody:
Update: I had originally thought this was United Airlines, but it was American. I have changed the title of the post. The video is a satirical riff on United, but it seems that it might fit more than one airline.